Delivery Information
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We aim to get your Natural Essentoils products to you quickly and safely. All orders are carefully packed and shipped in zero-waste, plastic-free packaging using tracked services, with clear delivery estimates depending on your location. Please read the details below to understand shipping costs, estimated delivery times, and any applicable customs or import charges.
UK Delivery
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Free UK delivery on orders of £15 and over
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Orders under £15 are charged £2.99
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Orders are usually dispatched within 1–2 working days
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Delivery typically takes 3–5 working days after dispatch
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All orders are sent via a tracked service, and tracking details will be emailed once dispatched
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European Delivery
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Flat rate of £17 for all orders to Europe (EU & non-EU)
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Please allow 7–10 working days for delivery after dispatch
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All orders are tracked
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Important: We are currently unable to deliver to Germany due to the new German Packaging Act (“Verpackungsgesetz”), which requires businesses to register and comply with specific packaging regulations. We apologise for any inconvenience
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Rest of the World Delivery
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Flat rate of £19 for all international orders outside Europe
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Please allow 10–14 working days for delivery after dispatch
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All orders are tracked
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Customs & Import Duties
For orders outside the UK, any customs duties, taxes, or import fees are the responsibility of the buyer. These vary by country and are not included in our shipping charges. Please check with your local customs office before ordering. We cannot take responsibility for delays caused by customs clearance.